These Terms & Conditions ("Terms") govern access to and use of the Velexia website (velexia.co) and the purchase of any Velexia deployment or service. By accessing this website or completing a purchase, you agree to be bound by these Terms.
Velexia is operated by Arooj Fatima, sole proprietor, trading as Threshold Revenue Systems ("Provider," "we," "us"). Velexia provides autonomous AI voice agent systems for U.S. real estate brokerages, designed to replace or augment the traditional Inside Sales Agent (ISA) function.
Velexia deploys a dedicated AI voice agent for each client, configured to respond to inbound inquiries, re-engage past inquiries and dormant leads from the client's own database, qualify prospects, handle objections, and book appointments automatically. Velexia only contacts individuals who have previously submitted an inquiry or contact information through the client's owned channels; it does not conduct unsolicited cold outreach. Services are offered across three deployment tiers — Starter, Pro, and Elite — each combining a one-time deployment fee with an ongoing monthly system retainer. Full pricing and feature details are provided directly to qualified prospects during the sales process and are outlined in the Service Agreement issued upon purchase.
Portions of this website are access-restricted and available only to qualified prospects following a discovery call or direct engagement with our team. This is a deliberate business practice to protect proprietary sales methodology and pricing strategy in a competitive market, and does not affect the availability of pricing, service descriptions, or legal terms required for a purchasing decision, which are available on request or via our public pages.
Payments are processed securely through our third-party payment provider. All fees are quoted in United States Dollars. A signed Service Agreement is required prior to commencement of any deployment work. Full payment terms are set out in the Service Agreement provided to each client.
Our refund terms are set out in full at velexia.co/refund-policy.html. In summary: deployment fees are non-refundable once work has commenced; monthly retainers may be cancelled for future billing cycles but are non-refundable for the current cycle.
All content, methodology, system architecture, and materials on this website and within any deployed system remain the property of Provider. Clients are granted a limited right to use their deployed system for the duration of their active agreement.
Provider's liability in connection with any purchase or use of this website is limited as set out in the Service Agreement issued to each client. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
These Terms are governed by the laws of the State of Texas, without regard to conflict of laws principles.
For any questions regarding these Terms, contact us directly:
Phone: +1 (608) 866-1046
Email: team@velexia.co